Bug Fixes

Helix/HX Firmware 3.11

• HX Stomp, HX Stomp XL only—If a custom label is not assigned, tapping a stomp switch with multiple assignments would display "MULTIPLE [X]" instead of displaying its assignments—FIXED
• HX Stomp, HX Stomp XL only—Stomp mode footswitches would not follow the Global Settings > Displays > LED Ring Brightness value—FIXED
• HX Stomp XL only—The colors for Distortion and Reverb boxes on Play view were reversed—FIXED
• Receiving a MIDI CC67 could cause Helix LT to freeze—FIXED
• In some cases, a MIDI snapshot (CC69) message could fail to be recognized if sent immediately after a PC message—FIXED

Helix Native/HX Edit 3.11

• Full support for macOS 11 Big Sur
• HX Stomp/HX Stomp XL only—Renamed snapshots would not appear in HX Edit's Command Center window—FIXED
• HX Stomp only—On rare occasions after restoring from a backup, HX Stomp's Input block could appear as "None"—FIXED

How do I update to 3.11?

Any chance you've already updated HX Edit to 3.01 (released on Feb 2, 2021) or 3.10 (released on April 15, 2021)? If so, just connect Helix/HX to your computer via USB and launch HX Edit. The software will walk you through the entire procedure, including backing everything up to your computer.

I updated but why don't I see [Model X]?

HX Edit can't magically see new models added to your Helix/HX hardware; you must update HX Edit at well. Here's a link:

• macOS: https://line6.com/software/readeula.html?rid=10574
• Windows: https://line6.com/software/readeula.html?rid=10576

My Helix/HX is at version X.XX. Can I go straight to 3.11?

Absolutely, but note that if you're starting with a version lower than 2.80, the update will appear to happen twice. This is normal.

Anything else I should know?

Yes. We STRONGLY recommend performing a factory reset AFTER UPDATING your Helix/HX firmware to 3.11 and THEN RESTORING YOUR BACKUP. (Backing up is part of the update process). Here's how to perform a factory reset.

• Helix Floor/LT: While holding footswitches 9 & 10 (bottom row, 2 middle switches), turn on Helix Floor/LT
• Helix Rack: While holding knobs 5 & 6 (2 furthest right knobs below the screen), turn on Helix Rack
• HX Effects: While holding footswitches 6 & TAP (2 farthest right switches on the bottom row), turn on HX Effects
• HX Stomp: While holding footswitches 2 & 3, turn on HX Stomp
• HX Stomp XL: While holding footswitches C & D, turn on HX Stomp